How this works
Action Queue prioritizes templates by exposure and negative impact.
- Priority score combines exposure, reply rate, and negative rate.
- Suggested variants are auto-generated.
Limits
Recommendations are rules-based
What to do next
Start with P1 items and log applied changes.
A prioritized list of fixes based on exposure and negative impact.
Metrics are computed per lead exposure (unique parent_id) to avoid chatty leads skewing results.
Use this to improve messaging and timing. Not for eligibility decisions.
Example metrics
Reply rate (of leads)
6%
Negative Reaction Rate (of leads)
6%
Negative Reaction Among Replies
100%
What it means
- Only 6% of leads replied.
- Every reply was a negative reaction.
- The message does not invite cooperation — it provokes objections.
- This is a candidate for rewriting or repositioning, not more follow-ups.
Action Queue
Prioritized fixes based on exposure and negative reactions. Negative reactions are a subset of replies—so a template can have a low negative rate even if many replies are logistics/clarification.